Job Ticketing scenarios: products

North Shore High has just started using Job Ticketing to help manage their printing needs. Previously, the Office Assistant (Kelly), would receive email and verbal requests for printing and copying jobs, and she relied on her email queue and stack of papers to get the jobs right. As I am sure you can imagine, she was not always right! Job Ticketing allows her to easily manage the printing requests so that nothing is forgotten again. At North Shore High, the types of documents Kelly prints are quite standard, with most jobs consisting of forms that need to be returned to the school (on pink paper), notices and newsletters (on yellow paper), tests, and student handouts.

She would like to set up the following products in Job Ticketing:

Product	Defined attributes	User selectable attributes
Form	Allow physical document—allow Print color—Grayscale only Single or double sided—single sided only Paper Stock: Size—Letter Color—Pink Cost—0.05 per page	Number of copies Binding: Stapled (cost=0.02) Unstapled (no cost)
Notice	Single or double sided—double sided only Paper Stock: Size—Letter Color—Yellow Cost—0.08 per page	Number of copies Print color
Student test	Paper Stock: Size—Letter Color—White Cost—0.03 per page Single or double sided—double sided	Number of copies Print color Binding: Stapled (cost=0.02) Unstapled (no cost)
Student handouts	Paper Stock: Size—Letter Color—White Cost—0.03 per page Single or double sided—double sided	Number of copies Print color Binding: Stapled (cost=0.02) Unstapled (no cost)
Yearbook	Paper Stock: Size—Letter Color—White Type—Gloss Cost—0.10 per page Print color—color Single or double sided—double sided Binding Perfect binding cost— 0.80 Front cover First page on cover—yes Material—Gray Heavy Card (230gsm) Cost—0.50 per page Back cover Material—Gray Heavy Card (230gsm) Cost—0.20 NOTE Kelly does not normally print the yearbooks herself; she outsources it to a local Print Shop. However, she wants to be able to keep a record of the orders in a readily accessible system.	Number of copies

In this example, we will walk through setting up the “Form” product.

Configure the “Form” product attributes

The “Form” product is quite straight forward as Kelly wants to limit the available choices. The only attribute that can be selected by a customer is the number of copies; all other attributes are pre-configured.

The order form in the User web interfaceThe User web interface provide a range of services for users, including a summary of usage and balance history, a list of the shared accounts that the user can use for printing, the current costs for printing usage, ability to add balance by using a TopUp/Pre-Paid Card or an external payment system (when using the payment gateway module), transfer funds to other users, view a history of balance transactions, view a list of the user's recent printing, and view print jobs pending release (when using a Release Station). looks like the following:

The product configuration looks like the following:

To copy the above configuration, click here.

Allow physical documents as the source document

The following code segment specifies that the Physical document supplied field is available in the order form (visible=true). This allows customers to provide a hard copy of the document to be printed.

Number of copies

The following code segment specifies that the Copies field is available in the order form (visible=true).

Print color

The printColor attribute specifies whether or not the option to print in color or black &white is available on the order form. The following code segment specifies that the Print color field is NOT available on the order form (visible=false).

Single or double sided

The printOnBothSides attribute specifies whether or not the option to print on one side (simplex) or two sides (duplex) of each page is available on the order form. The following code segment specifies that the Single or double sided field is NOT available on the order form (visible=false).

Due date

The due attribute specifies whether or not the option to specify a due date is available on the order form. The following code segment specifies that the Due date field is available on the order form (visible=true).

Paper Stock

The paperStock attribute specifies the available paper options on the order form. The following code segment specifies the default values of Pink Letter paper in the Paper Stock field on the order form.

Binding

The binding attribute specifies the available paper options on the order form. The following code segment specifies the options of Stapling or Unstapled in the Binding area on the order form.

Create the “Form” description

Kelly needs a simple description of the “Form” product that outlines what it is used for and what it looks like. The description in the User web interface looks like this:

The description in the product configuration looks like this:

To copy the above configuration, click here.

Westface University has just installed Job Ticketing to help manage their University Print Services. Previously, University Print Services kept track of all their orders in spreadsheets and sent them off to the accounting department each week for invoicing. The problem was that sometimes mistakes were made, and there were even cases where the student who placed an order was no longer in the system by the time the order was invoiced, as they had left the University. Job Ticketing provides an easy to use workflow to manage orders as well as immediate charging to a Job Ticketing account.

To start with, University Print Services would like to set up the following products in Job Ticketing:

Product	Defined attributes	User selectable attributes
Document	Single or double sided—single sided Paper Stock Size—Letter Cost—0.05	Number of copies Print color Color—white, blue, yellow, pink, red, green
Booklet	Single or double sided—double sided Paper Stock Size—Letter Color—White Cost—0.05	Number of copies Print color
Exam papers	Paper Stock Size—Letter Color—Yellow Cost—0.05 Single or double sided—double sided	Number of copies Print color Binding: Stapled (cost=0.02) Unstapled (no cost)
Student handouts	Paper size—letter Paper color—white Single or double sided—double sided	Number of copies Print color Binding: Stapled (cost=0.02) Unstapled (no cost)
Thesis	Paper Stock Size—Letter Color—White Paper stock—24lb Bond Cost—0.05 Single or double sided—double sided Binding type Cased-in and sewn (for all binding options) Cost—10.00	Number of copies Print color Binding— Option Subattribute PhD - all disciplines Mustard, with light green spine Architecture, Landscape and Visual Arts Green Arts, Humanities and Social Sciences Royal blue Business School Maroon Engineering, Computing and Mathematics Mustard Law Black Life and Physical Sciences Light green Medicine, Dentistry and Health Sciences Light red Natural and Agricultural Sciences Brown

In this example, we will walk through setting up the “Thesis” product.

Configure the “Thesis” product attributes

Westface University allows students to print their thesis in either color or grayscale, however, the color of the cover must correspond to their school, for example, a thesis in the Law School must have a black cover.

The “Thesis” product in the User web interface looks like the following:

The product configuration looks like the following:

To copy the above configuration, click here.

Number of copies

The following code segment specifies that the Copies field is available in the order form (visible=true). This does not need to be changed for University Print Services.

Print color

The printColor attribute specifies whether or not the option to print in color or grayscale is available on the order form. The following code segment specifies that the Print color field is available. (visible=true). This does not need to be changed for University Print Services.

Single or double sided

The printOnBothSidesd attribute specifies whether or not the option to print on one side (simplex) or two sides (duplex) of each page is available on the order form. The following code segment specifies that the Single or double sided field is NOT available on the order form (visible=false). This does not need to be changed for University Print Services.

Due date

The due attribute specifies whether or not the option to specify a due date is available on the order form. The following code segment specifies that the Due date field is available on the order form (visible=true).

Paper Stock

The paperStock attribute specifies the available paper options on the order form. The following code segment specifies the default values of white Letter 24lb bond paper in the Paper Stock field on the order form. This does not need to be changed for University Print Services.

Binding

The binding attribute specifies the available binding options on the order form. The following code shows a segment of what the binding options configuration looks like. University Print Services want to provide a different binding option for each school within the university. Each option is bound in the same way (cased-in and sewn), but has a different color.

Create the “Thesis” description

University Print Services wants to modify the example description slightly for their “Thesis” product. They want the prices altered to be $20 per copy for the binding, and 30c per page for color printing. They also want the “Education” and “Natural and Agricultural Sciences” departments removed. The description in the User web interface looks like this:

The description in the product configuration looks like this:

To copy the above configuration, click here.