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Set overdraft limits

This page applies to:

The overdraft setting applies to restricted users (and restricted shared accounts). An overdraft allows a user to continue to use services even though their account has dropped below zero. In essence, the overdraft value moves the “zero-point” allowing users to overdraw the account to the agreed limit. An overdraft can also be referred to as a credit limit.

Reasons for using an overdraft include:

  • Provide users with flexibility between budget, quote or allocation periods. For example, an overdraft allows a user to “draw on” a portion the next month’s quota allocation.

  • To Implement a credit system with credit limits rather than an up-front pay system.

  • Grant trusted users a “loan” on a case-by-case basis.

You can define an overdraft at two levels:

  • Globally as a default affecting all users and shared accounts.

  • On an individual user or account basis.

Change the overdraft limit for all users

The default overdraft is zero. You can change this limit.

  1. Click the Options tab.
    The General page is displayed.

  2. In the Account Options area, in Default overdraft limit for restricted users/accounts, enter the overdraft limit.

  3. Click Apply.

Change the overdraft limit for specific users

Optionally, you can apply a separate overdraft to an individual user (or shared account).

  1. Click the Users tab.
    The User List page is displayed.

  2. Select a user.
    The User Details page is displayed.

  3. In the General Quota (built-in account) area, select the Restricted checkbox.

    Setting a user’s overdraft to $20.00

  4. In Overdraft, select Individual overdraft.

  5. Enter a positive value in the adjacent overdraft balance field.

  6. Click Apply.

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