Troubleshooting & installation questions
How can I run the root installation tasks manually?
If you do not run the root level tasks during installation, or if they fail, you can manually run them later by running the following shell scripts as root:
~/server/bin/linux-*/roottasks
~/providers/print/linux-*/roottasks
I am unable to open a browser to http://[server_name]:9191/admin. What is wrong?
The first step is to check to see if the PaperCut NG/MF is listening on the port. The command:
netstat -anp | grep 9191
should list the pc-app
as the owner of the process on port 9191. If nothing is listed, check that the Application Server has started (e.g. ps -ef | grep pc-app
).
If the server is already running, the next step is to ensure no IP filtering is applied to the port. Some Linux distributions have strict iptables
filters enabled by default. Ensure that port 9191 is accessible from all local network systems.
I want to use a custom script to start the server. Is this possible?
The SYSV style start script included should work with all systems using an /etc/rc*.d
style boot process. Some administrators might want to replace the app-server
with a custom script that better fits in with their Linux distributions style guide. Administrators should consider storing this script outside the PaperCut NG/MF install structure so it’s not overwritten in any further upgrade.
However, if the system is using SYSD, use the service definition files (see
Root Level Tasks
) for configuration changes. Do not modify the app-server
script.
Can I run/install PaperCut NG/MF under an account other than 'papercut'?
papercut
. This might, however, change in the future. E-mail your thoughts to the development team!
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