HP hardware page count

Show differences in the log status. Do not adjust

The page count differences are recorded against the print job, but no adjustments are made to the page counts or job costs. This is the default option when hardware checks are enabled. This mode is useful when you want to use the hardware check information to validate refund requests by users. In this case the administrator can verify that a user’s job did not complete printing and then refund the job. The hardware check information is displayed in the print log status and also in the refund screens.

Apply differences and adjust the print cost automatically

In this mode, the hardware check information is also recorded on the print jobs as described above. However, any differences in page count and costs are automatically applied to the job. For example, if a user printed a 5 page document costing $0.50, and they canceled the job after only 3 pages were printed, the job cost would be reduced to $0.30 and the user would be refunded $0.20. In rare situations, the hardware check can report an increased number of pages. For example, this might happen when a print job is corrupted and prints out hundreds of pages of “junk” instead of what the user printed. In this case, the hardware check reports an increased number of pages resulting in an increased cost. By default, PaperCut NG/MF does not apply the adjustments to the job if the cost would increase. If you would prefer to apply the differences even if the cost is increased, select Always apply cost adjustments.

To enable the hardware page counts quickly on multiple printers, use the Copy settings to other printers action available on the left of the screen.

5. Click OK

On Windows print servers, this setting can take up to two minutes to take effect. You can speed this up by restarting the PaperCut Print Provider service.