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PaperCut Hive Printer App for Epson

Available in Public Beta, the new PaperCut Hive Full Embedded app for Epson Multi-Function Devices (MFDs), is here for you to explore. Bringing enhanced security and streamlined print management directly to your device!

Overview

The future of cloud-based print enablement for Epson MFDs is here! The all-new PaperCut Hive Full Embedded App for Epson delivers enhanced security, streamlined print management, and improved workflow integration—and it’s now in Public Beta.

The app has already undergone extensive testing and is now with Epson for certification. Once certified—estimated mid-April—it will be available to all PaperCut Hive customers using Epson MFDs.

Stay tuned for updates on the release and get ready to unlock seamless cloud printing, copying, and scanning on your Epson devices.

 

The basics

We have built a Hive printer app for Epson!

This is a brand-new Embedded app that provides a consistent UI and workflow with other Hive Printer Apps, ensuring a seamless experience across multiple devices.

This feature includes:

  • One-Click Installation: Simplify deployment and setup for faster rollout.
  • Unified PaperCut Hive User Interface: Consistent look and feel across all brands.
  • Faster, Smoother Performance: Instant logins, logouts, and faster access to scanning and native functions.
  • Job Thumbnails: Easily identify print jobs with visual previews.
  • Integrated Scanning: Scan to cloud storage with optional metadata capture fields.
  • Full Native Function Tracking: Monitor copy, scan, fax, and USB activity.
  • Future-Ready: Built to support upcoming PaperCut Hive features like Cloud Pull Printing and Print Quotas.

With this new app, customers using Epson MFDs can enjoy a streamlined print management experience, reduced IT overhead, and better overall efficiency.


How it works

Installation

Once available, system-admins can easily install the PaperCut Hive Printer App for Epson using One-Click Installation.

  1. Log in to the PaperCut Hive admin interface.
  2. Navigate to Printers > Apps > Full Embedded App.
  3. Enter your Epson MFD admin credentials.
  4. Click Install.

The app installs the binary, configures service program settings, and restarts the device automatically.

Wait for the thumbs up confirmation screen, and you’re ready to go!

Tip: Installation time varies depending on the MFD model — some devices may take longer to reboot.

Day-to-Day User Experience

Once installed, users can:

  • Log in using their preferred authentication method (PIN, ID card, or mobile app).
  • Release print jobs with thumbnail previews.
  • Scan to cloud storage with custom metadata fields.
  • Access full native MFD functions with tracking enabled.

Example use case

Small Business

A small marketing agency wants to simplify printing and scanning workflows for its team.

With the new Epson app:

  • The IT admin deploys the app across all devices in minutes.
  • Staff members quickly log in and release print jobs without delay.
  • Scans go directly to cloud folders with project codes added as metadata.
  • Usage tracking helps the agency manage printing costs.

Education

A high school needs to track student printing and reduce print waste.

With the new Epson app:

  • IT admins install the app across the school’s MFD fleet.
  • Students log in with PIN codes and print only what they need.
  • Scans are automatically tagged with student IDs.
  • Usage tracking helps enforce print quotas.

Corporate Office

A corporate office wants consistent printing experiences across its multi-brand MFD fleet.

With the new Epson app:

  • IT admins deploy PaperCut Hive to all devices (Epson, Ricoh, Konica Minolta, Sharp, and more).
  • Staff get a unified interface across all brands.
  • Document scanning workflows are consistent across the fleet.
  • Usage data is centralized in PaperCut Hive reports.

The result

 

Benefit

Outcome

Faster workflows

Save 8-10 seconds per session, adding up to hours across the fleet

Consistent experience

Unified PaperCut Hive interface across all brands

Easier setup

One-Click Installation means faster rollout

Happier customers

Seamless, reliable printing = fewer complaints

Future-proofed solution

Ready to support new features like Cloud Pull Printing and Print Quotas

What's new

  • Mar 13, 2025 Sign up for early access to help us test this new feature. We’ll get you set up to test and share your feedback. We will be reviewing feedback, squashing bugs, dotting i’s and crossing t’s.
  • Jan 28, 2025 Final two testing opportunities remaining
  • Mar 27, 2025 Our Public Beta has now launched. The new PaperCut Hive Printer App for Epson is ready for all customers.

Get involved

Gain early access, influence development, and connect with a community of testers and developers.


Join the Beta

What to expect during early access

February 2025

Completed Secure Print release app for Epson, available for Alpha testing.

NOW

Public Beta

We’re in our Public Beta phase, with all customers having access to Secure Print Release and Tracking, and Access to Device-Native functionalities.

Coming Soon

We’re further enhancing the Epson experience! Integrated scanning functionality will be available soon in April 2025, providing a complete document workflow solution.

Frequently Asked Questions

q for question

How does One-Click Installation work?

One-click installation simplifies setting up the Epson Printer App by automating the entire configuration process. It installs the app, configures device settings, and restarts the device — all in one go. Just log into the PaperCut Hive admin interface, enter the MFD’s admin credentials, and let PaperCut Hive handle the rest.

q for question

Which Epson devices are supported?

The app works on Epson MFDs running Epson Open Connect v1.1 or higher. Devices also need an assigned IP address, internet access, and outbound SSL/TLS traffic on port 443. See the manual for the full list of supported models and prerequisites. If you're still having trouble, reach out to PaperCut Support with your logs.