PaperCut Hive keeps research institute’s printed documents confidential

Serverless cloud printing with PaperCut Hive IBRi worked with their provider, Sharp Business Solutions in Minneapolis. They began using a competitor product, but its reliance on Active Directory created incompatibility problems. This previous solution also didn’t help with tracking and recovering costs. PaperCut Hive ticked their boxes for ease-of-use and cost recovery, in a seamless installation experience, says Jacob: “I’ve had very little that needed to be installed on-premises for PaperCut Hive.” The Edge Mesh architecture suited IBRI’s existing infrastructure, and its cloud printing functionality provided simple and quick printing: “We rely on the Cloud Node for printing quite a bit. It doesn’t matter what network we’re connected to; we can print to PaperCut Hive and then release that to our printers.”

Simplicity, compliance, visibility, and savings PaperCut Hive provided the security, accountability, and easy printing experience IBRI was looking for: “With PaperCut Hive, we don’t have confidential information left at printers. We know who’s printing, how many pages, so we can recover those costs when we need to,” says Jacob. The solution not only helped recover costs, but cut print spend: “PaperCut Hive nudges us to print in black and white, which saves us a lot in our printing.” Not only did it help save and recover costs, but the solution itself also didn’t have a large financial impact: “Our final ‘go’ was PaperCut Hive proved that it could meet all of the things we needed it to do without having a high overhead. And that included both our employees and the non-employees who are on our site.”