Ebook

Solving Higher Education’s printing problem

A quick guide to solving higher education's printing problem

Higher education has a printing problem.

It’s no one’s fault, not directly. Rather, it’s the result of progress. Let us explain…

Higher education, as much as any industry, has greatly benefited from the technological advancements of the past 20 years. From laptops to phones, broadband to cloud computing, it seems everything has been a boon for higher learning.

Each of these technology improvements has come at a cost though. Your print environment has struggled to keep up with change.

The rise of bring your own device (BYOD) policies has caused major challenges for IT teams. How do you enable printing from these varied devices while maintaining adequate security?

Cloud computing advancements have introduced certain expectations for the student body. Why can’t I print something on my device and pick it up when I’m near a printer? Why can’t I press print at home and retrieve my documents securely when I’m next in class?

Perhaps you’re like many institutions around the world and have, over the years, found yourself managing a mixed fleet of printers. How do you give your users a unified printing experience?

Again, it’s no one’s fault. It’s just progress.

Fortunately, there’s a tested and trusted solution to these and many other printing problems. It’s PaperCut. And in the following pages, we hope to show you exactly why PaperCut will improve your printing experience for good.

The forces affecting printing today

After 25 years of face-to-face interviews, site visits, questionnaires, polls, and thousands and thousands of software sales, we’ve been able to distill the six biggest challenges facing today’s higher education’s print environment.

In this ebook, we explore each challenge and explain how you can solve them with PaperCut.

You may be affected by one, two, or all six of these challenges. It may be that something completely different is causing you stress. Regardless, there’s a good chance another education facility has solved it using our software to improve their print environment.

The six challenges

1. Helping students and staff print from their devices, on or off your network

2. Creating a unified printing experience regardless of make or model

3. Ensuring your print environment is secure end-to-end

4. Reducing and recovering printing costs

5. Reducing your Helpdesk tickets

6. Rolling out new software is really hard (and you don’t have the time!)

Print Deploy – get the right print driver and print queue to the right person in the right location, every single time.

Print Deploy is optimized for managed computers, and gives you more control on deploying manufacturer printer drivers with advanced finishing options and default settings based on where staff are and who they are.

A Print Deploy client can be deployed with your favorite MDM tool to Windows, macOS, Linux or ChromeOS devices. Once the client is installed, it will call back to the server to get a list of print queues and drivers to install.

As an admin, you can force install some printers, and make others optional. You can also configure zones based on network subnets, user groups/OU or hostnames. These zones will determine which printers to deploy to users.

Print Deploy enables you to optionally move away from legacy authentication, and instead use modern auth like Sign-in with Google or Sign-in with Microsoft. So even your managed computers no longer have to be joined to a local domain to get printing working.

With Print Deploy, your printers don’t have to be shared via a print server, you can deploy them directly from Print Deploy. However, in most Higher Ed environments, we recommend separating students from printers using a print server.

At the end of this Ebook, we’ll compare some of PaperCut’s public cloud and self-hosted products.

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