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Share Job Ticketing with your customers

This page applies to:

When you have finished setting up Job Ticketing, you need to let your customers know how they can place a orders. You might do this via email, messaging, or include the link on your organization’s intranet.

  • If you use the Job Ticketing User web interface, they will see a new tab called Print Rooms & FabLabs.

  • If you do not use the Job Ticketing User web interface, make sure you let your customers know the link to the Job Ticketing Customer interface: <job-ticketing-ip-address>/job-ticketing/customer/

If you’ve got Job Ticketing installed and running, there are a couple of handy print scripts that you can use to let our users know about this new option for print submission and to ensure that print jobs are sent to your print rooms.

Both of the print scripts described below are now available as recipes within PaperCut MF (v18.3 or later). Simply choose to import a recipe and you will find the two options below ready to use. Find the recipes in the PaperCut MF admin interface, under Printers > [select printer] > Scripting > Import recipe.

Job Ticketing - Cancel large jobs and prompt user to upload to Job Ticketing

This recipe will cancel printing once a specified number of pages is reached. The user is informed that their job has been cancelled and prompted to click the link in the popup to upload their documents to Job Ticketing.

Job Ticketing - Display once-off popup message

This popup message is displayed to the user at the time of printing to inform users about Job Ticketing. Users can dismiss this message and the message will not be displayed again. Note: The pop-up message appears only when the User Client is actively running.

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