By default, any files that are uploaded to Job Ticketing Ticketing, are stored in the following location:
<job-ticketing-install-path>/job-ticketing/data/files
You can, however, change this storage location. To change the storage location:
- Stop the Job Ticketing service.
- Open the following file in a text editor:
<job-ticketing-install-path>/job-ticketing/config/application.properties
- Locate the following line in the file:
job-file-store-location=<storage location>
- Change
<storage location>
to your required location. This can be:- a relative path from the
<job-ticketing-install-path>/job-ticketing/
folder. For example,job-file-store-location=data/customer-files
- an absolute path. For example,
job-file-store-location=c:/data/job-ticketing/customer-files
- a relative path from the
- Save the file.
- Restart the Job Ticketing service.
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