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Enable or disable Gravatar

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Job Ticketing sends MD5 hashes of usersā€™ email addresses (but not the email addresses themselves) to gravatar.com to obtain and display profile pictures. Depending on the jurisdiction, submitting data to third-party websites might be a concern from a data protection point of view.

The Gravatar feature can be turned on and off as required:

  1. Stop the Job Ticketing service.
  2. Open the following file in a text editor: <install-path>/job-ticketing/config/application.properties
  3. Update the following line (or add it, if it doesnā€™t exist yet):disable-gravatar=<true or false>
    • To disable the use of Gravatar, set to true.
    • To enabled the use of Gravatar, set to false.
    • If the disable-gravatar property is not set at all, the use of Gravatar is enabled by default.
  4. Save the file.
  5. Restart the Job Ticketing service.

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