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Configure a Windows secondary print server

This page applies to:

This section describes the process of setting up a secondary Windows print server.

Step 1: Ensure the primary server is set up correctly

Before installing a secondary server, you should ensure the primary server (Application Server) is set up and running correctly, and verify that the Application Server is functioning correctly. For example, verify that:

  • printers on this server are being tracked

  • users can log in to user pages from their workstations

  • administrators can access the system.

Step 2: Ensure firewall software is set to allow access to port 9191

Secondary server needs to communicate (initiate a TCP connection) on port 9191 (HTTP) or 9192/9195 (HTTPS). Make sure any firewall software on the primary Application Server is not set to block any incoming local network traffic on this port. A good way to test is to open a browser on the planned secondary server, then check you can access the administration web interface on port 9191.

Step 3: Install the Print Provider

Install the Print Provider software on the secondary server. On a Windows server, this is done by selecting the Secondary Print Server option in the installation wizard. If the PaperCut Application Server software was previously installed on the server, you must uninstall it prior to installing the secondary server software.

Step 4: Configuration

The Print Provider on the secondary server needs to know where the primary server is installed.

  1. Open the following file in a text editor such as Notepad:

    [app-path]\providers\print\win\print-provider.conf

  2. Locate the line starting with ApplicationServer= and change localhost to the name or IP address of the Application Server.

  3. Restart the server so the new configuration is detected. If you do not want to restart the server, manually restart the PaperCut Print Provider service.

Step 5: Test

The secondary server should now be configured. Log in to the system as “admin” and verify that the printers are listed on the Printers tab. Perform a multi-page test print on each printer and verify that print jobs are tracked correctly.

Automated install

You can automate the installation of the secondary server component on Windows systems. This is handy when the Print Provider component needs to be installed on a number of desktop systems running locally attached printers. For more information see, Automating secondary server deployment on Windows .

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