One of the key features of PaperCut NG/MF is the advanced charting, statistics, reporting and logging. Use this information to:
Determine which printers are most used
Spot areas where printers are inappropriate for the task.
View user and printer trends over time.
Charts
Charts are ideal for obtaining a quick visual overview. All users and printers have a line chart displaying activity over the last 30-days.
The Charts Tab under the Printers section hosts a set comparison charts allowing administrators to compare printers side by side.
Under each individual printer the Statistics area provides information on all jobs printed on a given printer.
Reports
Reports provide a tabular data display, often in a printable format, of system information ranging from activity histories, summaries, transaction details, etc. Reports are typically run to print a summary of user activity, printer activity, or group or account activity. To streamline access to common reports, PaperCut NG/MF provides a series of predefined one-click report links on the Reports page. You can generate most reports over a variety of common date ranges or user-defined date ranges.
Standard reports include:
User Reports
Print summary statistics grouped by user
Quick list of the most active print users
Printer Reports
Summary of print activity grouped by printer
Quick lists of the most active/busiest printers
Group Reports
- Summary of print activity grouped by network group (Note: The group needs to be defined on the Groups tab.)
Shared Account Reports
- Summary of print activity grouped by shared account charged
Print Log Reports
Detailed lists of all print jobs over a given period
Quick list of the largest print jobs
Standard reports are provided in a variety of output formats including, HTML, PDF and MS Excel. PDF reports are ideal for printing. HTML versions of the reports are provided for systems without a PDF viewer.
Logging
The following types of activity logging is performed by PaperCut NG/MF:
Usage logging
Usage logging records information about usage events such as printing. Information includes:
The date of the use
Who performed the use
Details of the type of user including, cost and other attributes
Transaction logging
All modifications or deductions to an account (user or shared) are recorded in the transaction log. Information recorded includes:
The date of the transaction
Who performed the transaction
Any comment or note associated with the transaction (if performed by a user)
Application activity logging
The Application Log records system events messages such as:
User logins
Security errors such as incorrect password attempts
Backup times and scheduled tasks
Any system errors or warning
It is similar to the operating system’s event log. It is recommended that SysAdmins view this log on a daily basis for the first week and weekly thereafter.
User audit Logging
All administrative modifications to a user are recorded in the audit log. Information recorded includes:
User properties such as emails and popup settings
Account selection and popup settings
Balance and overdraft
Card Ids and pins
The audit log is enabled by default and the data is stored for 30 days.
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