Change the polling time for Print Deploy

The polling frequency determines how often the Print Deploy client contacts the Application Server to check for new print queues. By default, this is every 15 minutes plus and minus a random offset to avoid all clients calling in at the same time.

The Print Deploy client polls the server for a list of printers every x number of seconds, where:
x = IntervalSecs + Rand.between(MinRandomOffsetSecs , MaxRandomOffsetSecs)

Changing the polling values

You can change the number of seconds in two ways:

• Via the Settings tab in the Print Deploy admin interface.

• Update the values in the client.conf.toml file, located in:

  <PaperCut NG\MF installation folder>\providers\print-deploy\win\data\config\client.conf.toml

  Any change to the .toml file requires a PaperCut Print Deploy Server service restart .

Example 1:

The polling values below (the default values) give a polling time of 15 minutes, plus or minus 5 minutes. This results in a minimum time of 10 minutes and maximum time of 20 minutes. They are calculated after each check-in.

[PollingConfig]
IntervalSecs = 900
MinRandomOffsetSecs = -300
MaxRandomOffsetSecs = 300

Example 2:

If for whatever reason you don’t want computers to call in other than at startup, set the IntervalSecs value to its maximum value: 2147483647. Keep the other offset settings as they are.

[PollingConfig]
IntervalSecs = 2147483647
MinRandomOffsetSecs = -300
MaxRandomOffsetSecs = 300

Example 3:

If you only want computers to call in once a day, set the IntervalSecs value to 86400 (24 hours). In this example the offset has been updated to -7200 and 7200. This results in a polling time of once every 24 hours, plus or minus 2 hours, which results in a minimum time of 22 hours and a maximum time of 26 hours.

[PollingConfig]
IntervalSecs = 86400
MinRandomOffsetSecs = -7200
MaxRandomOffsetSecs = 7200

Confirming your changes through log files

You can confirm your configuration on the user’s computer by looking at the following logs:

Windows: C:\Program Files\PaperCut Print Deploy Client\data\logs\pc-print-deploy-client.log

macOS: /Applications/PaperCut Print Deploy Client/data/logs/pc-print-deploy-client.log

The PaperCutPrint Deploy Client logs look like this:

2019/07/22 17:39:24 pc-print-deploy-client.exe: STDOUT|SUPPORT: querying for printer list again after **37 seconds** {"src":"scheduler.go:39"}
2019/07/22 17:40:01 pc-print-deploy-client.exe: STDOUT|SUPPORT: querying for printer list again after **70 seconds** {"src":"scheduler.go:39"}
2019/07/22 17:41:11 pc-print-deploy-client.exe: STDOUT|SUPPORT: querying for printer list again after **78 seconds** {"src":"scheduler.go:39"}