Administration

Tip: if you arrived here through a Google search, and you’re looking for something in particular, try using the Search box (at the top right corner) to search content across our website - including manual pages, product pages and the knowledgebase!

How-to Articles

• Auto mount a SMB share at boot on macOS
• Change the Nightly Maintenance and Directory Sync times
• Configuring LDAP Over SSL (LDAPS)
• How to add the PaperCut system account to a Mac folder’s Sharing & Permissions List
• How To Create Tab Delimited Files
• How to get Support
• Improve slow network printing with data compression
• Managing the amount of memory used by PaperCut NG/MF
• Partially Clearing Out The Log Data
• Regular Expressions for Card Numbers
• Reporting Problems
• Reporting Watermark Problems
• Resetting the Admin Password
• Stopping and Starting (Restarting) PaperCut Services
• Tuning TCP/IP for your PaperCut server
• Where is the “Fingerprint” of my Server?

Troubleshooting Articles

• Assistive Technology not found: com.sun.java.accessibility.AccessBridge
• Decreasing the load for Print Deploy environments
• Mapdb Errors in PaperCut
• PaperCut Application Server wont start with Symantec Endpoint Protection installed
• PaperCut on Linux errors with “Java heap space”
• Print Provider error of “address is not valid in its context”
• Problem Starting the PaperCut Application Server on Windows
• server-command.exe shows a memory error “Java heap space”
• SonicWall with Content Filter Service
• Tips when using SSL Packet Inspection (man-in-the-middle) on your network
• Troubleshooting and optimizing Server Performance
• When the PaperCut Server Won’t Start
• Windows Connection Limit
• Working with the 10 connection limit in Windows XP

FAQ

Reference Articles

• Firewall Ports used by NG & MF
• I’m new to PaperCut Administration - what do I need to know?
• Keeping a healthy system
• UnicodeCharacters

Known Issues

End User Articles