SHA1 error message on Konica Minolta
As of firmware G00-Q1
, a default installation of PaperCut MF shows an error message on the Konica Minolta device panel states the following:
This may be seen on the Konica Minolta device when the PaperCut server uses a SHA1 certificate. By default, PaperCut ships with a SHA1
signed certificate, as several devices only support SHA1
communication, so a default PaperCut installation may produce this error. However, seeing this message on the device is undesirable, as it may confuse users. There are a few solutions to this problem that we’ll cover below:
Upgrading to a SHA256 certificate:
The easiest and recommended solution is to upgrade the PaperCut server certificate to be encrypted with SHA256
. This is a more secure level of encryption and will prevent this error message from appearing on the device.
Upgrade the PaperCut Application’s default certificate:
- As an administrator, open a new terminal
- Navigate to the
create-ssl-keystore
tool:cd [app-path]PaperCut [MF\NG]\server\bin\win
- Backup the old keystore
[app-data]PaperCut [MF\NG]\server\data\default-ssl-keystore
- For a standard PaperCut install that has not been modified, execute the command:
create-ssl-keystore -f -sig sha256 -bcCA
You should expect to see the result:
create-ssl-keystore | |
Argument | Description |
-bcCa | Add the X.509 Basic Constraints CA extension |
-f | (force) Overwrite any existing keystore file. |
-k | Define a keystore file location. By default, the location is [app-data]/PaperCut [MF/NG]/server/data/default-ssl-keystore |
-keystorepass | Specifies the keystore password. By default, the Keystore password is default |
-keystorekeypass | Specifies the Private Key password within the keystore. By default, the Private Key password is default |
-sig [ SHA256 |SHA1 ] | Specifies the algorithm that should be used for certificate signing. By default, SHA1 is used. |
SYSTEM_NAME | The name of the computer/server used to generate keystore. By default, the current computer name is used. |
Example: | |
create-ssl-keystore -f -k <location> -sig sha256 -keystorepass <KEYSTOREpassword> -keystorekeypass <KEYpassword> -bcCA <SYSTEM-NAME> |
- (OPTIONAL) If you specified the
-k
,-keystorepass
, or-keystorekeypass
arguments:- Open the
[app-path]\server\server.properties
file with a text editor - Locate the section titled SSL Key\Certificate.
- Remove the comment marker (#) from the line starting with
server.ssl.keystore=
- Define the following properties:
- Open the
server.properties | |
Property | Description |
server.ssl.keystore | The location of your keystore. This must match the value specified by -k in create-ssl-keystore . If you did not specify this value in create-ssl-keystore , leave the default value in your server.properties file. |
server.ssl.keystore-password | The keystore password. This must match the value specified by -keystorepass in create-ssl-keystore ; if you did not specify this value in create-ssl-keystore , leave it as default in the server.properties file. |
server.ssl.key-password | The keystore private key password. This must match the value specified by -keystorekeypass in create-ssl-keystore ; if you did not specify this value in create-ssl-keystore , leave it as default in the server.properties file. |
- Restart the PaperCut Application Server
- For more information, check out our manual!
Suppressing the warning in the PaperCut Admin console
You can suppress the admin dashboard warning by performing:
- Go to the PaperCut Application’s Admin dashboard
- Devices
- Device
- Advanced Config
ext-device.konica-minolta.browser.show-sha1-message
- VALUE = “ ‘N’ ”.
- Advanced Config
- Device
Suppress the warning on a Konica Minolta MFD
Web Interface
- Access the Konica Minolta’s Web Interface
- Settings
- Security Settings
- SSL communication of SHA1 certificate
- Select Allow
Panel
- Tap [Menu] - [Settings]
- Login as Administrator
- Security Settings
- SSL communication of SHA1 certificate
- Select Allow
Categories: Troubleshooting Articles , Devices
Keywords: mf-only
Last updated June 13, 2024
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