Toshiba Print Driver asks you to Specify LDAP Server when printing
Contents
A small number of PaperCut customers have reported to PaperCut Support that when printing with some Toshiba print drivers they recieve a popup (shown below) asking for a LDAP server. This prevents printing.
This functionality is not required in the print driver as PaperCut will already have authenticated the print job. You can turn this feature off by going to Devices and Printer
→ Right click on printer - Select Properties
→ Device Settings tab
and unticking Update Automatically
, then setting Account Settings
→ User Authentication
→ Off
.
Alternatively, we have had it reported that selecting “PaperCut” in the drop down list works in some environments. This is not a configuration that we actively support, but it may work for you.
Categories: Troubleshooting Articles , Devices
Last updated June 13, 2024
Comments