How to check PaperCut NG/MF component version numbers

Application Server version

Check the version of the PaperCut NG/MF Application Server through the PaperCut NG/MF admin interface (e.g. http://my-papercut-server:9191/admin), then About > Version info:

Release history:

• PaperCut MF: https://www.papercut.com/products/mf/release-history/
• PaperCut NG: https://www.papercut.com/products/ng/release-history/

Mobility Print server version

Check the version of the Mobility Print server through the PaperCut NG/MF admin interface (e.g. http://my-papercut-server:9191/admin), then Enable Printing > Mobile & BYOD > Mobility Print, where each of your Mobility Print servers are listed, along with the version number in use.

Or, through the Mobility Print admin interface (e.g. http://my-mobility-print-server:9163/) directly, where the version number is listed above the server status:

Release history:

• Mobility Print: https://www.papercut.com/help/manuals/mobility-print/release-history/

Print Deploy server version

Check the version of the Print Deploy server through the PaperCut NG/MF admin interface (e.g. http://my-papercut-server:9191/admin), then Enable Printing > Print Deploy then checking the version number at the top right of the screen:

Or within that same area, you can use the Settings tab the click the Configure auto-updates button to view version information and auto-update information.

Release history:

• Print Deploy: https://www.papercut.com/help/manuals/print-deploy/release-history/

Job Ticketing server version

Check the version of the Job Ticketing server through the PaperCut NG/MF interface (e.g. http://my-papercut-server:9191/admin), then Options > Job ticketing > Manage rooms. In the Job Ticketing screen, check the version number listed at the bottom of the screen.

Release history:

• Job Ticketing: https://www.papercut.com/help/manuals/job-ticketing/release-notes/

Universal Print connector version

Check the version of the Universal Print connector through the Application Server (or secondary server) file systems where you have the Universal Print connector installed.

Check the directory [installation directory]\providers\universal-print\win\ (e.g. C:\Program Files\PaperCut MF\providers\universal-print\win) and check for the latest ‘version’ folder - e.g. v2024-02-28-2055 (or later - it’s in the format of vYYYY-MM-DD-xxxx).

An additional check can be made by looking at the .version file in the same folder, and see which version it’s pointing to:

Release history:

• Universal Print: https://www.papercut.com/kb/Main/ReleaseNoteUniversalPrint/

Site Server version

Check the version of the PaperCut NG/MF Site Server through the PaperCut NG/MF admin interface (e.g. http://my-papercut-server:9191/admin), then Sites > Site Server List > [select Site Server] > Details > Installed version.

Or check the version of the PaperCut NG/MF Site Server through the PaperCut NG/MF Site Server Status page (on the Site Server itself - e.g. http://my-papercut-site-server:9191/admin), then check below the sync-status box at the bottom of the screen for the PaperCut NG/MF Site Server version:

Release history (same as the Application Server release history):

• PaperCut MF: https://www.papercut.com/products/mf/release-history/
• PaperCut NG: https://www.papercut.com/products/ng/release-history/

Database version and database driver version

Check the version of the database and the database driver version in use (especially if you’re using an External database like MS SQL or PostgreSQL or others) by reviewing the Application Server log files.

From PaperCut NG/MF version 24.1.1 you will be able to see the following lines immediately after the Application Server start up. These entries can be found in the file system under [app install]/server/logs/server.log for example C:\Program Files\PaperCut MF\server\logs\server.log (or if there are multiple logs, the information may be within server.log.*).

• The “Database version” will list the database platform version in use (e.g. if you’re using Microsoft SQL Server and you see version 13.0, that means you’re using SQL Server 2016 .
• The “Database driver” version will show the version of the driver in use, normally this is a default packaged version of the driver, or one selected when you originally set up the external database .
  • If you’re using MS SQL Server version 2016 or later, check that you are using an updated driver as documented on Upgrading the Microsoft SQL JDBC Driver .

Example connecting to the default (internal) Derby database:

2024-11-13 13:47:33,588 INFO AppServer - Database: Apache Derby, Version: 10.14.2.0 - (1828579), Database version: 10.14 [main]
2024-11-13 13:47:33,589 INFO AppServer - Database driver: Apache Derby Embedded JDBC Driver, Version: 10.14.2.0 - (1828579) [main]

Example connecting to a Microsoft SQL database:

2024-11-13 13:55:09,669 INFO AppServer - Database: Microsoft SQL Server, Version: 13.00.6450, Database version: 13.0 [main]
2024-11-13 13:55:09,671 INFO AppServer - Database driver: Microsoft JDBC Driver 12.6 for SQL Server, Version: 12.6.1.0 [main]

Example connecting to a PostgreSQL database:

2025-02-28 13:35:21,721 INFO AppServer - Database: PostgreSQL, Version: 14.17 (Postgres.app), Database version: 14.17 [main]
2025-02-28 13:35:21,721 INFO AppServer - Database driver: PostgreSQL JDBC Driver, Version: 42.6.0 [main]