How do I redeem my top-up card or add credit?
Redeeming your top-up card or adding credit to your student account
If you have your top-up card number handy, you can log into your own PaperCut system and redeem your card. Although weâd love to be able to offer this through our public website, youâll need to use your own School / University system to redeem your card:
- Log into your PaperCut User web page
- Hit the âRedeemâ link in the left-hand navigation
- Enter your top-up card number
- Check that the top-up was applied successfully
Note that the links and exact text may differ slightly, if your School/University IT administrator has customized the web page. Additionally, if you donât see the âRedeem Cardâ option at all, your IT administrator may have disabled that option. If so youâll need to reach out to your organisationâs IT or Admin department.
I donât have a top-up card but I want to add more credit to my account
If you donât see the âRedeemâ or âRedeem Cardâ link on the left when you log in, there may be an âAdd Creditâ link instead.
Depending on what methods of payment your organization or school has enabled, you may be able to add credit to your PaperCut account through PayPal or other card-based payment systems. However, since these are all optionally configured by your organization or school, youâll have to have a chat with your IT or Administration department if you donât see any of these options.
How do I find my login?
If youâre trying to log into PaperCut, but youâre not sure where to go, check out the Iâm a Student/User - How do I log in? article.
What if Iâm an Admin at my local School/College/University?
If youâre looking to implement top-up cards at your organization, you can take a look through the functionality on the Top-up Cards tour page. You can also check out the manual pages for Top-up Cards and in depth steps on how to Create New Cards as an Admin.
Categories: End User Articles , Charging and Billing
Keywords: redeem , top-up , topup , redeem card , cash in card , apply credit , student , help
Last updated June 13, 2024
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