Stopping and Starting (Restarting) PaperCut Services

“Help! I am a PaperCut Administrator and I need to know how to stop and start or restart the various PaperCut services as part of my troubleshooting!”

Throughout the life of a PaperCut installation, an Administrator might encounter a situation where it is necessary to isolate PaperCut from a particular problem. This can be accomplished by temporarily stopping certain PaperCut services, but how are these services stopped? This article will shed some light on the recommended process for each Operating System that is supported by PaperCut.

Windows

PaperCut services can be stopped/started from services.msc as shown below:

Stop:

Start:

The process is the same for all services when using Windows, just highlight the service you wish to stop/start!

macOS

PaperCut services can be started/stopped from the Terminal using the below commands:

Application Server

• Stop: sudo launchctl unload /Library/LaunchDaemons/papercut.plist
• Start: sudo launchctl load /Library/LaunchDaemons/papercut.plist

Print Provider

• Stop: sudo launchctl unload /Library/LaunchDaemons/papercut-event-monitor.plist
• Start: sudo launchctl load /Library/LaunchDaemons/papercut-event-monitor.plist

Web Print

• Stop: sudo launchctl unload /Library/LaunchDaemons/papercut-web-print.plist
• Start: sudo launchctl load /Library/LaunchDaemons/papercut-web-print.plist

Mobility Print

• Stop: sudo launchctl unload /Library/LaunchDaemons/pc-mobility-print.plist
• Start: sudo launchctl load /Library/LaunchDaemons/pc-mobility-print.plist

Mobility Print Cloud client

• Stop: sudo launchctl unload /Library/LaunchAgents/mobility-client-user-context-service.plist
• Stop: sudo launchctl unload /Library/LaunchDaemons/pc-mobility-print-client.plist
• Start: Go to Applications > PaperCut Mobility Print Client folder and run the restart.command

Job Ticketing

• Stop: sudo launchctl unload /Library/LaunchDaemons/pc-job-ticketing.plist
• Start: sudo launchctl load /Library/LaunchDaemons/pc-job-ticketing.plist

Print Deploy

• Stop: sudo launchctl unload /Library/LaunchDaemons/papercut-print-deploy.plist
• Start: sudo launchctl load /Library/LaunchDaemons/papercut-print-deploy.plist

iOS Print (Legacy)

• Stop: sudo launchctl unload /Library/LaunchDaemons/papercut-iosprint.plist
• Start: sudo launchctl load /Library/LaunchDaemons/papercut-iosprint.plist

Linux

Application Server

• Stop: sudo systemctl stop pc-app-server
• Start: sudo systemctl start pc-app-server

Print Provider

• Stop: sudo systemctl stop pc-event-monitor
• Start: sudo systemctl start pc-event-monitor

Web Print

• Stop: sudo systemctl stop pc-web-print
• Start: sudo systemctl start pc-web-print

Mobility Print

• Stop: sudo systemctl stop pc-mobility-print
• Start: sudo systemctl start pc-mobility-print

Print Deploy

• Stop: sudo systemctl stop pc-print-deploy
• Start: sudo systemctl start pc-print-deploy

Still have questions?

Let us know! We love chatting about what’s going on under the hood. Feel free to leave a comment below or visit our Support Portal for further assistance.

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