Configure room contact details

The Customer interface displays the name and contact details for your print room. You set this information in a markdown configuration file. You can add any content you want displayed in this area of the screen.

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To configure the print room contact details:

  1. In a text editor that supports syntax highlighting and markdown (for example, ATOM), open the following file:

    <Job Ticketing install path>/job-ticketing/config/rooms/room-01/room-details.md

  2. Enter the details for your print room. For more information about markdown, see Using markdown

  3. Save the file.
  4. Validate the Job Ticketing configuration:

    1. In the Operator interface, in the bottom left corner of the screen, click Settings.

    2. Click the General tab.

    3. In the Room configuration area, click Refresh.

      The configuration file is validated.

      If the file is missing, an error message is displayed.

    4. If you have any errors, fix them; then click Refresh to check the files again.

  5. Check that the contact details are correctly displayed:
    1. In the Operator interface, click the arrow next to your user name in the top right of the screen; then select Switch to customer view.

      To switch back to the Operator interface, click the arrow next to your user name in the top right of the screen; then select Switch to operator view.

    2. Check the contact details at the top of the page.
EXAMPLE

Westface University Print Services would like to enhance the default contact details by including a link to a map of their location as shown below.

The room-details.md file is configured as follows:

NOTE
  • The word “map” is displayed in parentheses, which is standard markdown syntax, so you need to escape the parentheses by using a backslash immediately before these characters.
  • To create a line break, enter two spaces at the end of the line. The next text will be displayed on a new line. In this example, there are two empty spaces after the map link and after the phone number.

Next Step: Configure delivery options